The New PSA: Parent Support Assistant!

Long email ahead: watch out for scam, early years ideas, how to talk about the virus as a family and what to do if you need energy advice if your meter runs out and you are self isolating as a family.

Thanks for another great day of communication within classrooms and direct video linking teachers and their pupils. Advice tomorrow about Star Awards and Tidiest Classroom…

Aileen Mackay, HT

Beware of Scams and People Taking Advantage:

Had a parent mention, that there have been messages sent to mobile phones, to parents asking for their bank details, as proof of id, and they will get their free school meals delivered to them.

 This is a scam

Please be aware of anything ‘dodgy’. It’s outrageous, isn’t it that people will take advantage at a time like this!

What To Say About The Virus To Your Family:

If you are needing guidance on how to talk about the virus with your family have a look at the Scottish Government parent page.

Early Years:

Wondering what you should do with your young child at home?  Worried if they are missing out on learning?  Stuck for ideas?

 Children can learn most of what they need through play and talking using things you can find in the home.

 Highland are producing a series of “daily tips” to help with this.

 They can be found on, along with lots of other useful info about young children’s learning.

 You can follow the blog if you wish to get an email every morning with an idea for the day.  And contribute your own ideas of you wish!

 Go to, have a look at the ideas and subscribe by clicking “follow”

Council Help Line

The Highland Council has launched a free helpline to give assistance and to collect details of individuals and community groups looking to provide volunteering support during Covid19. The number will be live from 2pm today (Wednesday 25 March) 

The single line number – 0300 303 1362 – will connect callers to relevant Council specialist teams and will operate Monday to Friday from 8am to 6pm. All calls are free. 

Callers will be able to get advice on benefits and personal support, education and social care and there will also be advice for businesses who may need help with financial support. Helpline staff will also be signposting callers to other organisations that can provide help and assistance as well as gathering offers from individuals or community groups wishing to volunteer. 

Energy Advice during COVID19 outbreak

If you have a pre-payment meter you are encouraged to try to keep at least 14 days’ worth of credit on your meter(s) in case you need to self isolate.

You should contact your electricity/gas supplier straightaway if for any reason you can’t top up your meter. This includes if you are ill with coronavirus or following guidance to stay at home and self-isolate, and if you don’t have anyone to help you. Your supplier will discuss with you what options there are to offer you support.

Support may include:

  • someone being sent to top up your prepayment card or token
    • having funds added to your meter credit
    • having a preloaded gas or electricity card sent to you in the post

Some key supplier contacts: 

SSE – 0345 600 2006
EON – 0345 303 3040
British Gas –  0330 100 0303
EDF –  0333 200 5110
Scottish Power – 0800 027 0072
Robin Hood Energy – 0800 030 4567

Key Worker

Council website has information about where the hubs will be and when letters will be sent out to you. Please note that when it says to exhaust all childcare it means within your home – please follow Scottish Government advice.

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